POLL. Pass on this poll to your friends/communities!
roll back 88
rollback88
UPDATE: POLL REPORT! I evaluated these stats after we broke the 2,000 vote mark and this is what I'm sending to LJ based on the responses so far. PLEASE KEEP VOTING AND SHARING. The more data, the better.
Poll #1805142 Roll Back Release 88. Here's why.

Type of journal / community activity I engage in (select all that apply):

Roleplay
1974(13.2%)
Writing meme / fic comm
2808(18.8%)
Fandom-related (non-writing)
3019(20.2%)
Auction / sales
524(3.5%)
Comm that relies on trigger warnings
1864(12.5%)
Fundraising / charity
540(3.6%)
Anon / secrets
2068(13.8%)
Other comment-heavy comm / journal activity
2159(14.4%)

Specific complaints I have include (select all that apply):

SUBJECT LINES. Bring back subject lines.
3997(11.9%)
Bring back parent / thread links.
3715(11.1%)
Bring back preview.
3159(9.4%)
Bring back icon keywords list.
3203(9.5%)
Bring back spell check.
2263(6.7%)
Navigation through threads / comment pages is more difficult than before.
3272(9.7%)
The new icon browser takes forever to load.
2187(6.5%)
Order of icons makes it impossible to find the icon I want to use.
2143(6.4%)
No more icon keyword rollovers.
2262(6.7%)
Now I can't figure out how to edit.
1313(3.9%)
I can't even comment in my browser now.
638(1.9%)
This doesn't work on my mobile browser / iPad / netbook / other device.
1270(3.8%)
ADA compliance fail; this is bad for visual impairments.
1689(5.0%)
This color scheme has given me a migraine.
1756(5.2%)
Other complaint not in this list.
715(2.1%)

General complaints I have include (select all that apply):

Overall, load time is worse now.
2602(8.1%)
Visually, this all looks like a major setback.
3146(9.8%)
WTF @ igrick's treatment of LJ's userbase.
3395(10.6%)
You do know that your Russian users are pissed off too, right?
2528(7.9%)
If I wanted LJ to be Facebook or Twitter, I would just use Facebook or Twitter.
3496(10.9%)
You did not consult your userbase adequately before making changes none of us wanted.
3594(11.2%)
Don't fix what ain't broke.
3598(11.2%)
I've paid to be on LJ for many years, stuck through many bad times, and this is the last straw.
1893(5.9%)
Dreamwidth and other communities show immediate care and concern for their users and I do not see that here on LJ.
3010(9.4%)
Unless you can make commenting functional the way it used to be, just give me my money back.
1728(5.4%)
Two weeks paid time for DDoS attacks is NOT a good enough response after thousands of comments 99.999% saying JUST ROLL IT BACK.
2544(7.9%)
Other complaint not in this list.
562(1.8%)

Here's how I generally feel about the new features (quick insertion for photos / videos, highlight by new comments):

I like them and will use them.
128(3.1%)
I would like them if you would undo all the other changes that you made.
1503(37.0%)
I don't care if they stay or go.
1352(33.2%)
Didn't even notice them, too busy with my RAGE.
1084(26.7%)

This best describes me / all the accounts I maintain (select the level that reflects your biggest financial commitment):

Paid user for one year or less.
410(9.9%)
Paid user for 2-5 years.
1510(36.4%)
Paid user for 6-9 years.
711(17.2%)
Paid user for 10 years or more.
126(3.0%)
Permanent user.
346(8.3%)
Plus user.
558(13.5%)
Basic / free user.
476(11.5%)
I just browse / post anon.
7(0.2%)

Extra services (icons, gifts, themes, etc):

I have paid for extra services occasionally.
1341(33.4%)
I regularly pay for extra services.
1744(43.5%)
I have not paid for extra services.
928(23.1%)

Number of accounts I have ever paid anything for over my time on LJ (account fees, extra icons, anything):

1
1186(28.9%)
2-5
1474(35.9%)
6+ / I lost track
844(20.6%)
Zero, but I'm helping ad revenue
603(14.7%)
If I left something out or missed something, please by all means share in comments. If you're not sure on anything or if what I put here is a little different from how you'd put it, just select what best represents you. For instance, I've been on LJ for 10 years and don't remember when I started paying or when the paying option even launched, but it's been a long time now, so I selected Paid user for 10+ years. Tried my best to represent a majority of the responses I have read over the past day. Thanks for voting! Please pass this on to your friends/communities - the more votes, the better the data.

ROLL IT BACK. (Poll report)
roll back 88
rollback88
This is what I'm sharing with LJ after evaluating this poll once it hit 2000+ votes. PLEASE KEEP VOTING. The more data, the better.


Dear LiveJournal Staff,

For eloquent, well-thought out and excellently explained reasons why Release 88 isn't working for your core userbase, all you have to do is check your own posts.

I'm not here to give you those impassioned responses, LJ. I'm here to give you pure stats.

In less than half a day, well over two thousand LJ users responded to this poll. Feel free to take a look at the numbers yourself. What I'm going to report to you is the percentages based on the poll as it stood with just over 2,000 responses.

SPECIFICS.

Let's start off with the key problem. From everything that staff has told us so far, you are NOT considering restoring subject lines by default. You will be providing an S2 style to mimic what we all have been used to and have depended upon for years, requiring everyone who uses subject lines to set up additional settings to make it work.

Guess what, LJ: 98% of voters want the subject lines back. This speaks for itself. Ignore this at the peril of your bottom line.

Those parent/thread links so critical to navigation? Maybe igrick cares about them as much as subject lines, but 95% of us want the parent/thread links back.

You could fix these massive problems for your users if you would simply roll back 88.

Preview: It seems like you're sort of giving up on it, and offering Edit by itself as the alternative. Well, 81% of us want preview back. And 56% want spell check back too. Simple solution: Roll back 88.

Icons you seem to be more willing to work on. You say you're aware of the problem that icon keywords are gone, which sucks for 81% of us.. You're working on the icon browser that takes forever, affecting 56% of us who can't find icons anymore. You might be surprised to know that 61% of us also want the icon rollovers back.

What's the best way to fix all these problems? Just roll back 88.

Add to all of this:
  • 86% say that the overall navigation of comments is worse now,

  • 39% can't edit,

  • The new scheme doesn't work for 36% of us using a cell, netbook, iPad, etc,

  • and 18% can't comment in their browser of choice.



It's good to see that you're discussing the problem of your general ADA fail, bothering 44% of us, and that the color scheme is giving 47% of us a migraine. That represents half your core users. How about you... just roll back 88?

And there's still more specific problems people are having - they can't edit screened comments, their automatic payments have been turned back on, deactivated icons show up - check out the details. Altogether, 19% of us had other specific issues from this release.


OVERALL.

So why, exactly, do you want to keep a release that has slowed down load time for 70% of us? That 83% of us think is a visual setback?

If you're trying to be more like Facebook or Twitter, well, 88% of us want you to know that we don't want LJ to be like that. So how about you... roll back 88?

The two weeks paid time was nice, thanks, but 70% of us don't feel that was much of a response to our thousands of angry comments. See, 80% of us feel that other comms show more care for their users. In fact, for 55% of us, we've stuck with LJ through thick and thin and this is the last straw.

If you don't roll it back, 51% would like a refund.

But above it all, we're unhappy that you didn't consult us before launching this mess (93%). Why did you try to fix what wasn't broken to begin with (92%)?

And really, igrick? On top of ignoring us, you have to demean and insult us? 90% of us are angry at how he has treated his userbase. And 71% of us want to note it's not just us; our fellow Russian users are upset too.

Again, here, 15% of us had other major reasons why they're not happy with 88. Just look at the state of things with your users, LJ.

Best thing to do: Roll back 88.

We are not afraid of change. But when change destroys function, that's not change worth keeping.

38% of us like some of the new features you threw in there - but that's conditional on you rolling back the other changes. 33% of us don't care about the new features. 3% just straight up like them. But 26% didn't even notice them because the new changes have them so frustrated and angry.

You know what I'm gonna recommend here.


$$$$$$$

But before you brush this all aside and say, "Pffft, this doesn't make a cent of difference," let me just provide you with some stats on how much bank you're making off your core users.

41% of voters have paid for LJ for 2-5 years. Another 30% have paid for longer or are even permanent users. That's 71% who are committed long-term paid members. Add on another 11% paying for a year, and that's 82% giving you money. Plus the rest have Plus accounts or otherwise view your ads.

So how many of these people have given you even MORE money for extra services, like icons and gifts? 82% have paid you extra - with 52% paying regularly for more. Those 18% that haven't won't be considering paying you extra if they can't even use their journals functionally to begin with.

I've given you all this data, and now here's the cherry on top: 66% of us have multiple accounts that we have paid money to maintain in some way.

That's two-thirds of us who have not only financially invested in LJ, but who use LJ for such multi-purpose reasons that we have paid for numerous accounts here. Close to a third of us have actually paid for six or more accounts - some of us can't even keep track of how many!


WHO ARE WE?

Mostly your committed, long-term, paying users, but we've established that already. We're also your non-paying users who are not about to convert to revenue sources if you won't hear what we have to say.

Here's how we use LJ:

  • Most - 74% - are in fandoms here, doing non-writing things.

  • And we're also writing: 68% of us are in a fic comm or a writing meme.

  • Plus 63% participate in roleplay.

  • There's 54% of us on an anonymous and/or secrets community.

  • For 45% of us, we need trigger warnings - commonly placed in subject lines.

  • Fundraising, charity, auctions, and sales are primary activities for 13% of us.

  • And over half - 51% - also partake of some other kind of comment-heavy community or journal activity.


We've identified to you how important subject lines and easy comment navigation are to all of these kinds of communities and journal activity. Here's what we want: Roll back 88.

These numbers give you a snapshot of why you have a nearly maxed-out post of almost universally negative feedback on 88.

Your core, paying, committed users do not want this release.

Your potential paying users who contribute to your ad revenue do not want this release.

NO ONE WANTS THIS RELEASE except perhaps igrick.

Wake up and smell the stats, LJ. This release stinks. We don't want an update to it; we don't want issues to be discussed; we want it gone.

Roll.

Back.

88.


Sincerely,
rollback88 on behalf of...
2000+ LJ users in this poll, 10,000+ commenters on the posts involved, and counting.

LINKS.
roll back 88
rollback88
In over 10,000 comments on multiple entries, there's a lot of great stuff that's getting buried. Please share relevant links.

Timeline of LJ Release 88 Fail
Petition to Roll Back 88

All users can change setting right now to manually roll back journals - HOWEVER. igrick announced that, later, this option will be removed and everyone transferred to the "new design".

golubchikav: а есть (будет ли) способ сохранить существующий вид комментариев?
igrick: На данный момент достаточно переключиться с беты назад. В будущем — не будет http://igrick.livejournal.com/528687.html?thread=7334191#t7334191

From staff member astronewt:
As far as I'm aware, going off what information I've received, subject lines will not be put back into the new commenting form.

Users/comms can get them now by using customized comment pages for an S2 style (which has the display issues for long threads), and then the new S2 commenting style/page will be available soon (I don't have an exact timeline yet, I'm sorry) that would then be a more direct replacement for the look/feel/usage of the previous commenting page.

For those who want to set customized comment pages now, it's the "Disable customized comment pages for your journal" option on this page -- set that to 'No', and the journal/comm should have regular customized S2 comment pages (that will have the subject lines still there, etc).

via http://raemia.livejournal.com/18347.html


Translation of igrick's post
Translation of his comments by a native speaker
Put this into translate.google.com and get the gist of Russian responses

What makes LiveJournal's commenting system special
All proposed new LJ page designs
Create an account on Dreamwidth without an invite code until end of 2011
How to import to Dreamwidth from LJ
Create an accoun on InsaneJournal

Workarounds and links to workarounds (leaving this here in case LJ figures out how to work around your workaround)

http://ways-back-room.livejournal.com/4814859.html#cutid1

http://advancing.livejournal.com/133124.html
http://glovered.livejournal.com/49775.html
http://lucetiooc.livejournal.com/1911867.html
http://stoppedhiding.livejournal.com/1903.html

Plus:
Announcement to Singapore blogshoppers who use LJ on improving their features for expanded commerce. See comments on this entry for context. And a PR article on the same topic.

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